Off Switch

Cancellation Policy

MOYW ONLINE CLASS PARTICIPATION & CANCELLATION POLICY By booking or joining an MOYW online class, you agree to the following: 1. Booking & Access Advance booking is required and subject to availability. Class links are for registered participants only and must not be shared. Please join 5–10 minutes before class. 2. Cancellation & Rescheduling Bookings are non-cancellable once confirmed. Normal bookings: Rescheduling is allowed with at least 3 hours' notice, subject to availability. With less than 3 hours' notice or for a no-show, the full session fee applies. Plan bookings: Rescheduling is allowed with at least 3 hours' notice. With less than 3 hours' notice or for a no-show, one session will be deducted. For Unlimited memberships, the booking will be forfeited. Repeated late changes or no-shows may result in booking restrictions. 3. Late Arrival Late entry is subject to the instructor's discretion. No extension, credit or refund will be given for time missed. 4. Technical Requirements Participants are responsible for a suitable device, stable internet connection, working audio and safe practice space. MOYW is not responsible for technical issues on the participant's side. If an MOYW technical issue prevents the class from proceeding, an alternative session or credit may be offered. 5. Safe Participation Practise within your own ability and stop if you feel pain, dizziness or unusual discomfort. If you are pregnant, injured, have a medical condition, recently had surgery or are unsure if a class is suitable, please seek appropriate professional advice before participating and inform the instructor where relevant. 6. Recording & Replays Selected classes may be recorded for member replays. Keep your camera and microphone off if you do not wish to appear. Live classes, replays, links and member content must not be recorded, copied or shared without MOYW's permission. 7. Plans & Memberships Plans are personal and non-transferable. Unused credits expire according to the plan terms unless otherwise stated. Replay and Wellness Library access is based on your plan and ends when your access expires. 8. Class Changes MOYW may change class schedules, formats or instructors when necessary. If MOYW cancels a class, an alternative session or credit will be provided where applicable. Payments are generally non-refundable except where required by law. Ministry of Yoga Wellness (MOYW)

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